Privacy Policy

This statement was last updated on 15 June 2026

1. About BioCrete

BioCrete Pty Ltd is an Australian materials company focused on practical innovation for waste recovery and lower-carbon construction.

For privacy-related enquiries, you can contact us at:

Email: info@biocrete.com.au
Company: BioCrete Pty Ltd
Location: Sydney, Australia

2. Information we may collect

We may collect personal information when you:

submit a contact form or partnership enquiry
email us directly
request information about BioCrete
discuss a potential pilot, project, collaboration or commercial opportunity
interact with our website

The types of information we may collect include:

name
organisation or company name
email address
phone number
country, state or location
partner type or organisation category
waste stream, project or material interest
information included in your message or enquiry
technical website information, such as device, browser, IP address, pages visited and general website usage data

We do not intentionally collect sensitive personal information through this website.

3. How we collect information

We may collect information directly from you when you provide it to us through the website, by email, by phone, in meetings, or through other direct communications.

We may also collect limited technical information automatically through our website platform, analytics tools, cookies or similar technologies.

4. Why we collect information

We collect personal information so that we can:

respond to enquiries
assess potential partnership, pilot or collaboration opportunities
understand the type of organisation contacting us
follow up with relevant information
manage business, research and commercial relationships
improve our website and communications
maintain internal records
comply with legal, regulatory, administrative or governance obligations

5. How we use your information

We may use your information to:

contact you about your enquiry
provide information about BioCrete
assess partnership or service support opportunities
coordinate discussions with waste, construction, logistics, research, council or industry partners
improve our website, forms and communication processes
support company administration, compliance and record keeping

We will not sell your personal information.

6. Disclosure of information

We may disclose personal information where reasonably necessary to:

BioCrete personnel, contractors, advisers or representatives
technology providers that support our website, email, forms, data storage or business systems
professional advisers, including legal, accounting, insurance or technical advisers
project, research or commercial partners, where relevant to a discussion you have initiated or agreed to
regulators, government agencies or other parties where required or authorised by law

Where possible, we limit disclosure to the information reasonably needed for the relevant purpose.

7. Overseas disclosure

Some of the technology platforms and service providers we use may store or process information outside Australia.

By contacting us through the website or email, you acknowledge that your information may be handled by service providers that operate in Australia or overseas, subject to their own security and privacy practices.

8. Cookies and website analytics

Our website may use cookies, analytics tools or similar technologies to help us understand how visitors use the site and to improve website performance.

Cookies may collect technical information such as browser type, device type, pages visited, approximate location and time spent on the site.

You can usually disable or manage cookies through your browser settings. Some website features may not function properly if cookies are disabled.

9. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored in email systems, website form systems, cloud storage, business records or other secure business platforms.

No method of electronic transmission or storage is completely secure. However, we aim to use appropriate administrative, technical and organisational safeguards for the stage and nature of our business.

10. Accessing or correcting your information

You may contact us to request access to personal information we hold about you, or to ask us to correct information that is inaccurate, out of date, incomplete or misleading.

Please contact us at: info@biocrete.com.au

We may need to verify your identity before responding to a request.

11. Requesting deletion or limiting contact

You may ask us to delete your personal information or limit future contact where it is reasonable and lawful for us to do so.

We may need to retain some information for legal, compliance, record-keeping, dispute management or legitimate business purposes.

12. Links to other websites

Our website may include links to third-party websites or resources. BioCrete is not responsible for the privacy practices, security or content of third-party websites.

You should review the privacy policies of any external websites you visit.

13. Complaints or concerns

If you have a concern about how we have handled your personal information, please contact us first so we can review and respond to the issue.

Email: info@biocrete.com.au

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner or another relevant privacy authority.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time as BioCrete develops, as our website changes, or as our legal and operational requirements evolve.

The updated version will be published on this page with a revised “last updated” date.